Refunds

 

Our refund policy is 30 days (not eligible for digital products or services). Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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Digital Products

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We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

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Shipping

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All products are shipped within 1-3 days, depending on the delivery service selected at the checkout. All products are currently shipped via Royal Mail. To return your product please email us (hello@ifyalexis.com) for details on where to return your item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.

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*UK/Ireland customers only, we currently do not ship to overseas*

 

Licence & Cookies

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Unless otherwise stated, Ify Alexis Lee and/or it’s licensors own the intellectual property rights for all material on http://ifyalexis.com. All intellectual property rights are reserved.

You must not:

• Republish material from http://ifyalexis.com

• Sell, rent or sub-license material from http://ifyalexis.com

• Reproduce, duplicate or copy material from http://ifyalexis.com

Redistribute content from Ify Alexis Lee (unless content is specifically made for redistribution).

We employ the use of cookies. By using http://ifyalexis.com you consent to the use of cookies in accordance with Ify Alexis Lee’s privacy policy.

Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

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